Dice Heist City — Support

We usually reply within 1–2 days.

Having trouble with Dice Heist City, found a bug, or have an idea for a future heist? Email us — a real person reads every message.

Email: jacobteague50@gmail.com

Common questions

How do the dice work?

Before each level you roll two dice for a bonus. Higher or lower totals pay better — a 7 is a bust and gives no bonus. Rolling costs 1 die, and you can reroll once per level for 2 dice. Dice refill automatically over time.

I ran out of lives.

Lives are spent when you start a level and refunded when you win it. Lost lives refill automatically — one every 30 minutes, up to 5.

How do I unlock the next city?

Complete all 25 levels in your current city. Your progress is shown in the City tab.

How do I reset my progress?

Open the menu (☰) from the Board screen and choose Reset Progress. This cannot be undone.

Something is broken.

Email us with your device model and iOS version, and what you were doing when it happened. Screenshots help a lot.

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